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EMPLOYMENT EXPERIENCE

 

BEKO A & NZ Pty Ltd

GM Operations & HR

August 2011 ~ Present

Responsibilities include:

 

  • Total start up of Beko Australia and New Zealand of all  systems and staff.   Involving finding suitable buildings in Australia and New Zealand.  Furniture fitout, layout of warehouses and showrooms, full IT support, implementing SAP system for orders, invoicing and finance, total set up with Turkey Head Office (parent company Arcelik), setting up total telecommunications including EDI with our Retailers and our Freight partners. Negotiation of all contracts including lease vehicles, transport and photocopiers.  Interviewing and employing 41 staff (with a turnover currently of 10 staff in 5 years), setting up total logistics network and 3pl warehousing.   Responsible for all HR duties including personal development, coaching, mentoring and performance management and keeping up morale.  I am described as tough but fair.   As part of the management team we are responsible for setting the strategic plan for the year, implementing, maintaining and monitoring KPIs and reporting back to Parent company.  I have a positive and constructive approach to problem solving and teach the “formula of understanding” to all administration staff so they understand what part of their role affects the rest of the business  I am also I am be big believer in cross training.

 

  • Managing Director of Beko A & NZ Pty Ltd set up Fisher & Paykel in Australia.  Due to my experience in start up I was headhunted for the role of GM Operations & HR for this large Whitegoods operation, including feasibility and budget preparations before start up.

 

ABSCO Industries

Office Manager

July 2010 ~ July 2011

Responsibilities include:

 

  • Management, direction, guidance & counselling of 3 office, 1 Despatch, 2 Warehouse Staff which includes putting together competencies and conducting Performance Reviews.

  • Management to two company Websites including online sales and specials

  • Implementation of all office procedures and duties.

  • Recruitment and on-boarding of team members, including the full cycle of employment from recruitment to separation stage.

  • Manage and administer compliance related matters such as WorkCover claims, OH&S requirements and update policies as required.

  • Initial contact on Employee and Industrial Relations matters when they arise.

  • Back up Payroll and GST

  • Drafting, trouble shooting and Implementation of QA Policies both Office and Factory.

 

 

AUSTRALIAN PLANT OIL SOAPS

Self Employed

July 2009 ~ July 2010

My husband and I run a small home based manufacturing company.  My husband still runs this business.

 

FISHER & PAYKEL AUSTRALIA PTY LTD

National Commercial & Marketing Services Manager

March 2005 ~ June 2009

Responsibilities include:

  • Management Reporting including achieving and setting budgets, targets, and KPIs.

  • The face of Customer Service for all commercial projects including heading quality audit teams, health check teams and rework teams around Australia.

  • Coordination of Media Schedules and Advertising Spend including yellow pages, newspaper, retailer activity and promotional items

  • Design and implementing of graphics for vehicles, franchisee activity and media using Design Suite.

  • Coordination and implementation and training  of Marketing Manuals and Directories, business plans etc for Franchisees Nationally

  • Implementation and supervision of centralised sales and commercial team (17 staff)

  • Management and supervision of forecasting and reorder points for commercial team nationally.

  • Advisor for all inventory and warehouse functions for both sales and service nationally. 

  • Project Leader for all Customer Service Conferences

  • Project Leader for all Sales Cashback Campaigns including ongoing supervision.

 

 

FISHER & PAYKEL AUSTRALIA PTY LTD

National Spare Parts Manager

January 2000 ~ March 2005

Responsibilities include:

  • Coordination of Purchasing, setting of re-order points, levels of stock holding of National Warehouse with over 8,000 parts.

  • Management Reporting including achieving and setting budgets, targets, KPI and Projects.

  • Setting up and maintenance of Stockists and Service Franchisees nationwide.

  • Project Leader for all Customer Service Conferences.

  • Project Leader and superuser of Customer Service IT and facilitator of all testing and implementation of all new revised package builds worldwide.

  • Co-ordination and implantation of all JD Edwards (Systems) training which includes putting all manuals together in an easy to use format.

  • Direction, guidance & counselling of 15 staff which includes putting together competencies and conducting Performance Reviews.

 

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FISHER & PAYKEL AUSTRALIA PTY LTD

Projects Co-Ordinator – Export Division

September 1998 ~ December 1999

Responsibilities include:

  • Liaison with Dealers in Pacific Islands – Noumea, Vanuatu, Papua New Guinea & Solomon Islands.

  • Pricing

  • Finished Goods, Containers export of project to Dealers from Australia and New Zealand allow smooth transfer of sales.

  • Promotions.

  • Superuser (provide training and advice) for whole National Office site for, Word, Excel, Power point, Powerplay and Inventory Procedures.

 

 

FISHER & PAYKEL AUSTRALIA PTY LTD

Commercial Administrator – Commercial Division

October 1997 ~ September 1998

Responsibilities include:

  • Importing of new ranges of product including European Appliances designed to compliment Fisher & Paykel’s range of product.

  • Liaison with Electrolux in Italy and General Electrics in Singapore.

  • Responsible for approvals of all new products for use in Australia

  • Liaison with Testing Authorities

  • Promotion and Advertising of New Products.

  • Daily liaison with new Dealers.

  • Arranging contracts with new dealers.

  • Implementing a new Commlink System which is designed for quoting special Commercial Projects.

 

 

FISHER & PAYKEL AUSTRALIA PTY LTD

Graphics – Sales & Marketing Division

February 1997 ~ October 1997

Responsibilities include:

  • Installation of Apple Mac Computer and applications for design and printing of brochures, advertising material and direct marketing flyers.

  • Liaising with photographers, overseeing photo shoots and food styling.

  • Packages included : Adobe Photoshop, Adobe Freehand, Quark and Adobe Illustrator

  • Liaising and ordering printing of brochures.

 

 

FISHER & PAYKEL AUSTRALIA PTY LTD

Sponsorship Co-Ordinator – Sales & Marketing Division

July 1996 ~ February 1997

Responsibilities include:

  • Implementation of Sponsorship package of the Australian Netball Team, liaising and organising with Netball Australia, Advertising, Media Releases, Team and Sponsor Functions, setting up of Stadiums for International Tests both Australia wide and Internationally.

  • Formation of relationships between Dealers, Fisher & Paykel and Netball Australia, organising joint venture projects between dealers and Fisher & Paykel State Offices which were designed to promote Fisher & Paykel and Netball within the Dealer group which in turn provided brand awareness.

  • Creation of Databases from entry forms for direct marketing purposes.

  • Creation of Powerpoint presentations.

  • Organisation of Dealer trips to New Zealand to International Tests which included factory tours.

 

 

FISHER & PAYKEL AUSTRALIA PTY LTD

Inventory Controller – Sales & Marketing Division

January 1995 ~ July 1996

Responsibilities include:

  • Keeping daily and weekly sales records for budget requirements

  • Forecasting of all finished goods for each Australia state.

  • Liaison between Laundry, Range & Dishwasher, Refrigerator Divisions both New Zealand and Australia for all production requirements.

  • Implementation of Forecasting package – LOGOL

  • Responsible for all finished goods for Australia.

  • Reconciliation of all transactions made with finished goods.

 

 

FISHER & PAYKEL AUSTRALIA PTY LTD

Warehouse Clerk – Sales & Marketing

July 1992 ~ January 1995

Responsibilities include:

  • Responsible for Inwards and Outwards transactions of all finished goods to National Warehouse.

  • Supervising of all transactions and transfers of stock to State Warehouses.

  • Reconciliation of all warehouses.

  • Liaison with Transport and Shipping Companies.

 

 

METAL TRADES INDUSTRY ASSOCIATION OF AUSTRALIA

Senior Secretary

4 February 1991 ~ 10 June 1992

Responsibilities include:

  • All clerical functions including typing, layout and printing of fortnightly magazine.

  • The receptionist and intermediate typist.

  • Supervision of two junior office co-ordinators.

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